Excellence in Customer Service Award

 

Sponsored by First Trust Bank

Sponsored by First Trust Bank

The judges will be looking for a customer focused business committed to offering the highest levels of service to each and every customer.
This category will be judged on the following criteria:
• First Impressions.
• Customer Care.
• General interaction with the Customer.
• Meeting/Exceeding Customer Expectations.
• Telephone Manner.
• Staff Training.