Excellence in Customer Service Award


Sponsored by First Trust Bank

Sponsored by First Trust Bank

Vote for your favourite nominee by scrolling down to the bottom of the page and following the instructions. Please note: votes do not determine the final winners but help create awareness of the nominee’s shortlisting.

James McNulty & Co

Established in 1931, James McNulty & Co Solicitors in Omagh employs 12 members of staff. Practising in all aspects of the law, the firm utilises the most up to date case management system to ensure the expedient handling of cases and to help maintain their ethos of expertise, respect, efficiency and confidentiality.

A recent survey indicates that over 95% of clients say they would use the service of James McNulty & Co again and recommend it to others. With an unrelenting commitment to ensure that every member of staff provides the best possible level of customer care to all their clients, their future plans to expand and grow look assured.


No21 Helena’s Hair Clinic

Recently celebrating 25 years in business, Helena’s Hair Care specialises in all types of hair loss from medical to necessity and offers a vast high fashion range of ready to wear wigs, hair pieces, toupees, hair enhancers and extensions. These are available for ladies, gents and children.

They have a client base from the North and South of Ireland and provide personal home visits as well as private wig fittings for those who are unable to make it into the salon. With a caring and highly skilled staff, Helena’s Hair Clinic provides an excellent and a very much needed service and has ambitions to expand into private clinics throughout Ireland.


Gortrush Food Services

Gortrush Food Services wholesale and distribution business is primarily concerned with the Catering and Hospitality industries. The Omagh company stocks over 3,000 product lines and covers sizeable parts of counties Tyrone, Derry, Fermanagh, Armagh and Down.

All such aspects of the Catering and Hospitality business are made possible due to the presence of a dedicated staffing team. Ambitious Gortrush Food Services recently committed more than £500,000 of investment to additional staffing, increasing their vehicle fleet and an enlarged warehousing and storage facility. To ensure customers’ expectations are met and in many cases exceeded, the company has developed a winning formula which is applied to each and every customer.


MPA Recruitment

Healthcare provider MPA Recruitment has a full range of staff for Nursing and domiciliary services throughout Omagh and the North. They offer a diverse range of healthcare facilities with fully qualified, trained and professional healthcare workers that can fill the gaps in care needs.

These include providing Nurses, Care Assistants, Support Workers, Community workers and Social Workers and Social Work to hospitals, nursing homes, residential homes, supported living schemes, children’s homes and education sectors. Offering the highest standard of care for their clients seven days a week, MPA is renowned for exceeding its customer expectations, proving care to the most vulnerable in our society.


Tyrone Grave Care

Tyrone Grave Care run by Proprietor Colly Cox expertly cleans and maintains graves, having been started in November 2015. Providing such an important and sensitive service already it is employing additional staff and also purchasing a company van.

To reassure his customers, Colly also provides before and after pictures to demonstrate the difference his work can make. Extremely passionate about his work, he provides a service for many especially the elderly, disabled, those in hospital or away from home that want their loved ones grave cleaned and maintained. Tyrone Grave Care is providing an excellent service for customers who are unable to look after their loved ones grave.


HOW TO VOTE: Select the relevant tick box below and click vote. By supporting your favourite nominee you are creating additional awareness of their nomination and highlighting their success.

Closing date Public view for the online vote closes at 5pm on Monday 24th April 2017 and the final deadline is 5pm, Friday 28th April 2017.

PLEASE NOTE: votes do not determine the final winners but help create awareness of the nominee’s shortlisting.

Terms: One vote per IP address; Deadlines as detailed, for more information contact marketing@north-westnewsgroup.com.